Cancellation and Refund Policy

Order Cancellation & Refunds

We understand that sometimes plans change. That’s why we offer a simple and hassle-free cancellation and refund process for your convenience.

Order Cancellation:

  • You can cancel your order within 12 hours of placing it.

  • To cancel, please contact our support team via:

  • No Fees or Charges: There are no fees for cancellations.

Refunds:

  • Once your cancellation request is confirmed, we will issue a full refund immediately to your original payment method.

  • If your order has already shipped, you may still be eligible for a refund by returning the product in its original, unused condition within 20days of delivery (return shipping costs may apply).

  • Refunds are processed to your original payment method and may take 3–5 business days to appear, depending on your bank or payment provider.

  • If you receive a defective, damaged, or incorrect item, please contact us immediately. We will cover all costs associated with the return and issue a replacement or refund.

Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM (GMT+10.00)